Shipping policy

DOMESTIC SHIPPING 

• We offer free shipping on all prepaid domestic orders. 
• Normally we would dispatch orders within 2-3 days. In some cases if it takes longer time we would inform you regarding the same.
• Delivery time depends on courier partners and delivery location. In few locations, delivery may take longer depending on the accessibility of the location by our logistic partners. In such cases, we will proactively reach out to you.
• In case you need the product by particular date, please reach out to our team and inform us in advance, we will update you accordingly. 

DELAYED/MISSING PARCEL:

• All our parcels are shipped through trusted courier partners.
• Incase of delay in the delivery, kindly contact us so we can help figure out why the parcel was delayed.
• Note that once the product is dispatched from our facility it will take a few days for delivery depending on the delivery location. The period of transit is not in our control and can fluctuate due to unforeseeable reasons. In this case we will not be responsible for your order delay.
• Some times we offer guaranteed delivery on specific time of particular items but transit time is not in our control and can fluctuate due to unforeseeable reasons. Courier companies will be responsible for delay In this case. we will not be responsible for your order delay.
• Incase of missing parcel we will dispatch a new piece but due to the sudden mishap the time frame for delivery may vary. Kindly contact us regarding the same.

CANCELLATION: 

• Cancellation requests are accepted strictly within 24 hours of placing the order. 
• We try to dispatch the order as soon as possible but there can be slight delay because of unavoidable circumstances. In case of delay (product not dispatched within estimated time limit), customer is free to cancel the order and full amount will be refunded in their original mode of payment.

To initiate a return, contact us at:
📧 hello@flawnt.store